TRADEWELL
TRADEWELL
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Information We Collect

Personal Information

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address
  • Account Information: Login credentials and account preferences
  • Business Information: Company name, job title, and industry details
  • Technical Data: IP address, browser type, device information, and cookies
  • Usage Information: How you interact with our website, applications, and services

Limitation of Liability clause

While we implement appropriate technical and organizational measures to protect your data, we shall not be held liable for unauthorized access or loss of personal data that occurs beyond our reasonable control.

How We Collect Information

We collect information through:

  • Direct interactions when you provide information to us
  • Automated technologies when you visit our website or use our applications
  • Third-party sources, including business partners and service providers

How We Use Your Information

We use your personal information for the following purposes:

  • Providing Our Services: To deliver the maritime logistics and shipping services you request
  • Communication: To respond to inquiries and keep you informed about our services
  • Improving Our Services: To enhance our website, applications, and business operations
  • Marketing: To share relevant information about our services and offerings
  • Legal Compliance: To fulfill our legal obligations and protect our rights

Data Security

We implement robust cybersecurity protocols to safeguard your sensitive information. Our security measures include:

  • Data encryption for sensitive information
  • Regular security audits to identify and address vulnerabilities
  • Employee training on proper data handling practices
  • Strong access controls to limit data exposure
  • Comprehensive risk assessments to identify potential threats

Sharing Your Information

We may share your information with:

  • Service Providers: Third parties that help us operate our business and deliver services
  • Business Partners: Companies we collaborate with to offer integrated services
  • Legal Authorities: When required by law or to protect our rights
  • Corporate Transactions: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Restriction: Request limitation on how we use your information
  • Portability: Request transfer of your information to another organization
  • Objection: Object to our processing of your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can control cookies through your browser settings. GDPR laws require websites to provide option to optionally choose the types of cookies (essential/non-essential) to users.

We use cookies for:

  • Remembering your preferences
  • Analyzing website traffic and usage patterns
  • Personalizing content and advertisements
  • Facilitating social media features

International Data Transfers

As a global shipping company, we may transfer your information to countries outside your own. When we do, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

Email Communications

Our email signatures include required company information and legal disclaimers to comply with international regulations. These include:

  • Company name and registered address
  • Company registration number and VAT information
  • Confidentiality notices and liability disclaimers
  • Unsubscribe options for marketing communications

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a prominent notice on our website or sending you a direct notification.

Effective Date

This Privacy Policy is effective as of 17 April 2025.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Copyright © 2025 TradeWell Global Shipping - All Rights Reserved.

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